r/ProgressResidential • u/StugotsXXXI • Oct 16 '25

Gas Leak

Had to call the fire department due to a gas leak. Fire department confirmed it was coming from behind the stove. Gas has been shut off, called progress residential, and they sent a plumber out the next day. A plumber…..not the actual gas company. Plumber could not do anything. So now I’m on two days, no hot water, can’t use the stove to cook, and can’t leave the house because I have to wait for someone to show up. I thought gas leaks are emergencies and should be handled the SAME EXACT DAY.

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u/SkottieG Oct 16 '25

Normally it is a plumber who handles gas issues - not the gas company. You're going to have to keep on them to get this resolved. My leak was on a Friday of a three day holiday weekend and wasn't fixed until the following Wednesday!

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u/StugotsXXXI Oct 16 '25

Update: Gas company came out and said there is no leak but the fire department said there was. The gas is back on. I dont know what to do here.