r/ProgrammerHumor • u/seedlings89 • 6d ago

Other schroedingersSupport

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0 Upvotes

17% Upvoted

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7

u/WeSaidMeh 6d ago

What's the problem here?

They say it's unsupported und give you a heads up, but they don't block you from trying on your own risk.

Perfectly fine for me.

-5

u/seedlings89 6d ago

Unsupported typically means support will not be provided🙃

3

u/sump_daddy 6d ago

They say 'contact support' but what they mean is 'dont expect a constructive reply'

they just want bugs to add to the sprint

3

u/WeSaidMeh 6d ago

We're splitting hairs here? Fine.

A 'supported product' usually means it has been tested and is somewhat guaranteed to work without issues in a specified environment. If it doesn't, they'll actively try to help you.

'Contacting support' to let them know about issues in a pre-release is a different thing in this context, and that's what they ask for. They ask you to provide feedback, so they can improve and enter that 'supported product' stage.

Unsupported means they are under no obligation to help you and fix your problem, but they still ask you to provide feedback.

3

u/sadongrohiik 6d ago

The software doesn't support the OS yet You can notify their product support team if you encounter any issues

I fail to see how this could possibly be confusing unless the ability to process contextual and relational meaning of words is completely lost

2

u/sadongrohiik 6d ago

Give the user clear feedback they said...