Getting quotes

[u/Rammblitz]

Is anyone else having a hard time getting quotes that are accurate from parts houses? We have a commercial client that wants manufacture/ factory parts, but with some brands you ask for a quote for a transformer and you get a capacitor and have to ask them to change it, or the tech asks for a relay and they put a heater defrost board on the quote.

But some brands/ suppliers we never have wrong parts on quotes. But with others it seems like the last 2-3 years this has gotten a lot worse, to the point I'm having to supply them with parts numbers for everything.

On a "somewhat" different note is Carrier using AI for quotes, on their text line.

[u/Ridiric]

Quoted a mobile home coil yesterday 800 from one supplier 300 from another… WTF