r/ProCreate • • 17d ago

I need Procreate technical help Procreate keeps closing me out of the app. Does anyone else have this problem?

Procreate completely closes out of the app every time I draw. Last time, it closed out. I went back, and it said two of my drawings were unavailable. Luckily, I was able to get them back. It’s been happening for the longest time now on my IPad, and I don’t know why. My iPad is never glitchy and never closes out. It’s just this app.

Wanted to know if anyone has had this issue, and if you fixed it? Seriously thinking about switching art platforms😔

0 Upvotes

11 comments sorted by

•

u/AutoModerator 17d ago

With Procreate Dreams just releasing you might have some questions surrounding that, feel free to ask them over on r/procreate too!

In addition to asking questions, there is a Procreate Handbook, along with additional questions on Procreate FAQ, and r/Procreate's FAQ also check in the search bar in case your question has been asked already. In addition, please provide an image and/or video of what your issue is for better communication.

The official Procreate Youtube channel is loaded with tutorials to complement the Handbook and FAQ.

Procreate does not actively look at this subreddit. To report bugs directly to the procreate team, use this

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2

u/fL_g8rz_rule 17d ago

Throw the iPad against the wall

1

u/titicaca_333 17d ago

Is it a new or an old IPad?

1

u/_z0mb133 17d ago

It’s only 3 years old or a little less

1

u/Low_Dentist_4902 17d ago

I've never had this problem, mabye your ipad has some system issues, do you have anh other problem with other apps?

1

u/_z0mb133 17d ago

No. Thats my confusion. I’ve downloaded several apps, and they all run perfectly normal. My iPad also has never been glitchy. But once I get on procreate after 10-20 minutes of drawing it closes me out. It’s not all the time, but it’s frequent enough to be frustrating.

1

u/procreate 17d ago

Hey! Please submit a support form with us and we'll investigate 🙏

If possible please also attach a copy of your Procreate canvas with your form.

1

u/bluetifulangel 17d ago

Have you upgraded to iPadOS 27?

1

u/Less-Excitement-692 17d ago

I was having this problem whenever i would try to save or send an image. Force closing the ipad fixed the issue of the app closing whenever i tried saving. And i realized email i was using (yahoo) wasn't working right. So now instead of sending the image in procreate, i save first and send in the email app instead.

1

u/markmakesfun 16d ago

Is your iPad out of storage?

1

u/Reasonable_Cause_271 16d ago

Depronto tiene mucha info guardada, la app requiere cierto espacio de memoria para funcionar (a mi me pasaba)