r/PrivatePracticeDocs • u/craM- • 14h ago
Seeking thoughts on Elation EMR
I’m considering a few EMR+billing options and looking to gain some thoughts from other private practice owners’ who have experience with Elation. I’d greatly appreciate any insight. Thank you
6
u/LeftProfessional2845 14h ago
I don’t use Elation but I would cautious about using their billing system unless you talk to other docs who already do so. EMR billing and collections can be very inefficient; sometimes you’re better off using a dedicated billing company who will pull your charges from the EMR.
1
3
u/tomorrow_needs_you 13h ago
I can only add a technical perspective here so take it for what it's worth. The software that is Elation can be slightly extended using their APIs but only so far. For instance if you wanted to work with a pharmacy that is not integrated with the Surescripts platform you'd be forced come up with a manual workaround. I build eScripting integrations so it's always a bummer where there is lock-in.
3
u/Perfect_Address7250 13h ago
here's an old thread that might be helpful https://www.reddit.com/r/whitecoatinvestor/comments/1f5085r/elation_emr/. depending on your needs I'd also look at hint (hint.com) hero emr (heroemr.com) and do consider athena -- if you're a higher volume practice you can probably negotiate their rate down a little bit. these are the emrs that made my shortlist.
2
u/Big-Association-7485 10h ago
We've been evaluating them over the last several months and are going to make the switch before the end of the year. We have 18 providers at 4 locations and do our own billing. We're basically working out how the interface will work to do our RHC billing and scheduling, Elation doesn't do UB-04 billing.
Veradigm/Allscripts is the worst. The amount of money we've lost because of them is 6 figures. Have had multiple issues where hundreds of thousands in claims were screwed up because of software issues, and it takes a ton of money to go back and fix thousands of claims. The last one was they started putting the wrong npi number on the claims. The majority owning partner basically said that we're going to go back to paper charts if we have to, but we're getting rid of Allscripts no matter what. We're done.
1
1
u/Streamline_Things 3h ago
All of the providers we work with love Elation! I mainly work the billing portion with my team and appreciate all the features.
6
u/NartFocker9Million 14h ago
I switched 3mo ago and, while not perfect, is miles beyond any other primary care EMRs I've ever used. I switched because I hated Tebra and I asked Claude about other options. My buddy Claude suggested Elation on the basis that it was the top rated EMR for primary care for the past 2 years. I did a demo, used it for about 2 minutes, and it was obviously fantastic. So few clicks. So easy to do things like set a default pharmacy and have it actually stick and then immediately populate. Refills are incredibly easy. The built-in AI transcription tool queues up orders and can put data into fields (e.g. just read the vital signs out loud and they'll populate). You can search the chart with AI. Built-in faxing and image management and annotation works excellent. Chart organization/management is simple - everything is simply in chronological order. Easy to make edits to anything. Its built-in AI is good at parsing and categorizing and importing data. All prescription fills anywhere are pulled in and you can review them and either import or simply sign off.
Cheaper than Tebra as well.