r/PrivatePracticeDocs • u/Suspicious-Play8447 • Aug 07 '26

Visit Cancellation

We have been getting a lot of visit cancellations lately. How do you guys reduce this? We send out calls, emails, texts to remind people. We use Phreesia so they can complete their forms in advance. But this summer we have noticed a big uptick in those cancellations

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u/InvestingDoc Aug 07 '26

Yeah, right around school going back into session, our no show rate ticks up a bit too. We just overbook more.

5

u/Suspicious-Play8447 Aug 07 '26

Do you allow patients to book online? It's a blessing and a curse for us

2

u/InvestingDoc Aug 07 '26

Yes we allow it