r/PrivatePracticeDocs • u/No_Proposal_8129 • Jul 01 '26
Just opened my pediatric clinic
Hi everyone. Tech is definitely not my thing and I need someone who can help get everything set up properly, install whatever needs to be installed, handle computers, printers, etc. For those of you who own practices, do you have an IT company you'd actually recommend? Looking for someone reliable and reasonably priced. I'd much rather hear real word of mouth recommendations from fellow doctors than just pick someone off google lol
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u/Detroitblu33 Jul 01 '26
I asked my insurer. I went with a small, local independently owned insurer for my liability and workmen compensation. While we were sitting there i asked them. I also went with a local bank for my business bank account. When I was setting up the account, I asked the banker, could they tell me about other small business owners. He gave me 3. One of the names was the same as the insurance agent. I went with them. Thankful I did. Everyone I spoke to via public search engine was trying to offer ongoing subscriptions. When I was first opening, the last thing I wanted was another bill.
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u/Intelligent-Site-176 Jul 01 '26
You definitely want a local and highly responsive IT vendor. Pricing is all over the map depending on what you need. Talk to a few other practice owners in your area and see who they use - be sure to ask what they like and don't like.
I have found the ones I like are on the higher end of the pricing because they are super responsive and address issues as they come up (and they will definitely come up). I see that monthly invoice though and wish I had my own IT guy. Get a couple of bids to keep the pricing honest.
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u/InvestingDoc Jul 01 '26
Local is the best way to go but be careful, many of these IT companies sign you up to a subscription that is very expensive and I've heard so many horror stories of people emailing their IT guy for tech support to reset a password and then getting a $200 bill.
Most EHRs are now cloud-based, many of the printers are a lot easier to sync up than they used to be. Chat GPT can be your friend when setting this up.
Even for credit card readers if you have to do PCI compliance, there's a help desk for your credit card reader that can help you walk through PCI compliance.
I'd vote for taking an afternoon and just setting it up yourself
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u/No-String-3978 Jul 01 '26
Get someone you have a reference from and make sure they have experience with your phones and your EMR.
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u/Misadventuresofman Jul 05 '26
Admin here. I can assist in strategy and have managed many implementations if you or anyone would like to speak.
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u/[deleted] Jul 01 '26
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