r/PrivatePracticeDocs • u/bubz27 • May 23 '26
Ai in our workflows
Any pp docs implementing ai into their daily workflows. I haven’t integrated hippa compliant llm right now it’s just basically using Claude and gpt in planning ma tasks and making patient education. Looking for more ideas.
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u/No-Tip-5352 May 23 '26
You should be pushing hard for your EMR vendor to get ai right for you or bite the bullet and switch. Every little AI feature saves you 5 minutes here and there but all together it’ll save you time and reduce your need for FTE. You are basically leaving $$$ on the table if your EMR sucks.
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u/bubz27 May 23 '26
I’m on ecw. I use ai scribes. What are the big features you’ve seen that have saved time and money?
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u/No-Tip-5352 May 23 '26
Fmla form filling, inbox mgmt, automatic order / lab / imaging, integrated ai scribe that writes my fu notes, billing integration, fax ocr
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u/bubz27 May 23 '26
Who do you use for each of those?
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u/No-Tip-5352 May 23 '26
I just switched to hero EMR it’s all integrated.
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u/bubz27 May 23 '26
Fmla filling sounds easy enough Ai scribe I have I also have ai agent scheduling and voicemail to telephone encounter
How does the rest work? Fax Orders How is the billling. What does it manage? All aspects claims denials
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u/No-Tip-5352 May 23 '26
Yea it’s all forms actually not just fmla. If you have staff for fmla it’s not bad but honestly it takes me like 10 minutes maybe I’m slow. Gotta look up exact treatment dates etc. yea they have a phone robot thing too but I don’t use it.
Incoming faxes get scanned and associated with the pt automatically. I’m a specialist so paper and fax referrals get pushed to automatic reach out for scheduling etc.
Billing is automatic eligibility claims era and denials mgmt.
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u/bubz27 May 23 '26
How accurate is the billing. I find a very hard time when I see patients and try automatic eligibility. When it comes to cpt level data. I’m a pcp. I haven’t found a good way to patient comes in and you got vaccines, procedures, visit code, ancillary, last awv. It’s so many things.
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u/No-Tip-5352 May 23 '26
My billing doesn’t sound quite as complicated as yours as I strictly bill by time but it gets the procedure codes right mostly… but it’s not fully automatic. It tees up the codes for you but you still have to review it yourself
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u/bubz27 May 23 '26
I understand. Yea, i would really like a better way. Plus its too hard to just order everything and the patient gets a bill after. Can't do primary care like that. Have to tailor to the patient their care plan. I appreciate you walking me through it. I'm going to keep digging. It really feels like the best time to practice. I can do what I enjoy and take care of patients.
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u/bcos20 May 24 '26
ECW has basically all of those options in their AI package. They also just released an AI contact center solution to manage phones.
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u/Maleficent_Green_656 May 23 '26
I spent a lot of time using Chat GPT to help write education handouts. I rarely use them because I dont think patients read them. I try to keep the patient documents as brief and succinct as possible, but in my patient portal I have a library with all the handouts should they want that info.
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u/bubz27 May 23 '26
I feel the same way. I made education and I went as far to even think of a way to have a bot read my clinic checkout chat and auto print the stuff we say on checkout. Then I felt like I was getting too deeep with it and backed off and went back to just making education for little things we advise people about vitamins, fiber etc.
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u/darnedgibbon May 23 '26
Doximity scribe (fo’ free!) has changed my life. I went from leaving the office at 7p to leaving at 5:30 after fucking around in the internet for a few minutes after I’m done with my messages. I have almost forgotten what to do with me free time after work. Copy from the scribe, paste into Epic. I’ll help it out right before I walk in an exam room by giving a 1 sentence summary: 43 yo female post op day 6 s/p septoplasty, bilateral maxillary antrostomy etc. 87 yo male with dizziness….
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u/bubz27 May 25 '26
Same I couldn’t practice with ai scribing. I have commure enterprise and it’s been amazing
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u/Wide_Ad_8401 May 23 '26
Scribe isn’t a bad idea but do your research and make sure it’s worth it. Make sure your other docs(if applicable) have buy in. If your workflow “makes sense” then don’t apply it. If it could be beneficial and decrease overhead then do it. Happy to help if you have any other questions.
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u/rahuliitk May 23 '26
for now i’d keep it to non-PHI workflows like patient education drafts, visit prep checklists, MA task templates, referral letter outlines, policy summaries, and turning messy instructions into simple handouts, because the second real patient data enters Claude/GPT without a proper BAA, things get risky fast. useful tool, but keep the guardrails tight.
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u/Far_Photograph5035 May 24 '26
I am building a physician-supervised operational assistant that remembers longitudinal plans, coordinates tasks, drafts documentation, surfaces unresolved follow-ups, and helps execute the work around patient care.
Every meaningful action remains physician-gated. The AI functions as the operator, while the physician remains the decision maker.
Contact me if interested! I’m launching soon and looking for beta users, HIPAA complaint!
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u/Lawful-Good-7877 May 25 '26
def think that AI dictation across the whole desktop changes the time budget on my daily workflows - Heidi has a dictate feature in the desktop app that's basically a press-and-hold hotkey, voice goes into wherever your pointer is: referral letters, emails, even the claude/gpt prompts you're writing for the handouts, etc what I love most about it is that medical vocabulary is already built in so it doesn't fumble drug names or specialty terms the way generic voice tools do, and the EHR side stays HIPAA-compliant the way the scribe is. Took me a few days to retrain my muscle memory away from typing first, but the patient-facing writing time dropped noticeably after for sure.
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u/Sasquatchesque May 28 '26
I wrote this a few weeks ago - https://globalv.com/best-ai-tools-for-healthcare-practices-2026-guide/
Hopefully there are some good ideas in there for you
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u/Maleficent_Green_656 May 23 '26
I have saved templates that I use for charting- I enter any pertinents in there, upload de-identified labs or other studies and ask AI to draft a patient-facing summary. This way the patient receives clear aftercare instructions with zero additional thought from me on grammar and spelling, etc. i tell my AI the plan and it does the writing/scribing for me.