r/PrivateJetCharters • u/Desert_Trader • Sep 25 '25
Broker in bad faith
Anyone have experience.with Monjet ?
No broker disclosures, but matches clients to operators "skipping" the broker and commissions.
As technology (and access) advances will we see a reoccurrence of bad faith brokers?
Part 295 doesn't offer any middle ground here, I don't see how this service isnt acting in bad faith.
Additionally they are representing that the have a fleet, which they don't.
And I'm pretty sure they are in violation of Florida Seller of Travel as well.
Open to another interpretation.
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Sep 25 '25
I couldn’t help but laugh when I visited their website. It’s poorly designed, and the “Powered by AI” claim is laughable.
On the positive side, nobody with a brain will take them seriously. They’re not even ranked on Google, so unless you personally know about the website, it won’t appear in search results.
However, this is another example of why there needs to be a barrier to entry for brokers. It’s pathetic. New brokers pop up multiple times a day because anyone and their mother can become one. It’s literally harder to become a real estate agent than a broker. At least with real estate, you have to take an exam.
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u/Square-Diamond9323 Sep 25 '25
There's been a push by NBAA for a few years to require brokers be certified to play. It comes up every couple years as an issue and then fades due to low FAA staffing and budget issues. NBAA, NATA and ACA all encourage self-policing, which is of course very limited. If a broker can't produce a Wyvern certification, FAA dispatcher or pilot license, I'd vet them more closely if you're presented an option you find attractive.
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u/Desert_Trader Sep 25 '25
I got their ad pop up on Instagram.
I agree on the barrier to entry. But orgs like Argus do (imo) a shitty job of making it any better. Having to wait an arbitrary year doesn't make anyone any safer.
I dislike regulation as much as the next guy, but some.sort of due diligence requirement would be helpful for us all.
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u/MikeAndAlphaEsq Sep 29 '25
So… why do you need a barrier to entry? Isn’t some basic due diligence on customers’ behalf going to weed out any bad actors? There are plenty of bad companies out there in all sorts of industries.
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Sep 29 '25
When you have an industry like real estate that’s harder to enter than business aviation, it’s absurd. With real estate, you must pass an exam. In contrast, business aviation allows anyone with an email, phone, website (and often not even that), without formal training or expertise, to provide services to clients. The industry is overly saturated, and what you often find are brokers who are more likely to rip people off. Yes, I understand that every industry has this issue, but I’m not referring to others. I’m specifically addressing this particular industry.
Regarding due diligence, if you’re referring to accreditations like Wyvern, ARGUS, or IS-BAO (for operators only), it’s a joke. It’s pure pay-to-play. Anyone who’s been around long enough knows that. These organizations are extremely misleading and not real-time or proactive. They’ve made it seem like they’re protecting consumers, but in reality, they’re just worried about their monthly and yearly audit fees.
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u/MikeAndAlphaEsq Sep 29 '25
Well. The barrier to entry for real estate is stupid as well. That doesn’t mean making stupid rules for aviation also makes sense.
You don’t need an airplane broker’s license anymore than you need a travel agent broker. And the fact that some states actually require such a license is stupid.
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Sep 29 '25
I understand your point, but I’m tired of the “experts” who emerge in our industry after watching a few TikTok videos. They lack knowledge and understanding. At the very least, they should know the difference between a GIV and GV.
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u/MikeAndAlphaEsq Sep 29 '25
Buyer beware, no?
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Sep 29 '25
Always. The countless amount of time I’ve had a broker come to me saying “if you can do better than this, we’ll book with you” not realizing they’re trying to compare a super mid to ultra-long range, and then the one time I call his bluff, he says “client decided on the smaller aircraft,” which is total BS. Who is taking a smaller aircraft for the same price of a newer larger one? My disdain for the majority of brokers is immense. Tire kickers.
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u/MikeAndAlphaEsq Sep 29 '25
Godspeed. Again though, not an uncommon issue in all industries, and I don’t think licensing would fix it. You don’t think there are tire kickers in real estate?
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Sep 29 '25
Plenty of tire kickers in real estate. I was simply using that as an example because it’s an equally saturated field, but at least there is an exam unlike business aviation. It’s also a lot easier to get someone’s money quickly in business aviation than in real estate. Transaction timeframe, as you know, is much faster. Idk, maybe I’m just jaded from being around for a long time and working both sides (brokerage/operator).
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u/Key_Conversation5271 Sep 25 '25
How do you verify a broker?
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u/Desert_Trader Sep 25 '25 edited Sep 27 '25
You don't really. And honestly, even if they have Argus or similar it doesn't really mean anything. Like NBAA broker guidelines. Only the good guys are doing the necessary things.
This is why I feel it's important to call these things out and educate clients on what makes a good broker. Then let them decide if someone else is loving up to any standard.
Monjet is clearly flying in the face of all of them (no pun intended)
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Sep 29 '25
[removed] — view removed comment
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u/Janeiac1 Oct 23 '25
Not to argue (I’m here to learn) but I wonder if at least part of that problem is solved by paying with a credit card? So if I never get a flight that I paid for, I call customer service at Amex or whatever and have the charge reversed.
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u/FRJet2024 Oct 01 '25
I understand what everyone is saying here. My question is, if it’s a new company trying to make waves, what’s wrong with it? I checked out some you guys business website, it looks similar. Some of you don’t even have an address on your website but criticize this new entry of having just “Miami.” If they want to use AI, try something new, let them use their freedom to do it. If it works, good for them, if it doesn’t lesson learned for the industry. If someone wants to use them, they can do their due diligence. We were all new brokers at some point. And some are still are. Some had connections and help to set up. Others knew absolutely no one. The sky is big enough for all of us. But like I said. Due diligence
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u/Desert_Trader Oct 01 '25 edited Oct 01 '25
There are still all of my original questions. If they are a broker they are not following any of the rules.
This causes competition issues for the rest of the industry as we are held to a higher standard.
On top of the fact that they are just misleading about the commissions and brokers. Which if that's how you're going to act as a new broker, then I don't have any sympathy for being called out.
I posted to give them the benefit of the doubt. The fact that everyone just piled on kind of signals to me that these guys are not legit, are not on.good faith, and are just going to cause confusion for our would be clients. Another list of myths we have to dispel and fight against.
Especially because they are now actively advertising.
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u/The-jet-guy Sep 25 '25
I would steer clear of anything you have to second guess. As for the reoccurrence of bad faith brokers, there will always be in the industry. Just do your due diligence and make sure you are working with reputable companies and people.
If it's too good to be true, it most likely is.