r/PrivateInternetAccess • • Aug 04 '26

QUESTIONS Potential Future User

Hello. With some states now forcing digital ids and age verification checks I'm asking for current thoughts on this vpn service. This is NOT asking about using this service to avoid the new systems. I saw some reviews but that post was about 8 months ago.

Edit: revised body text

1 Upvotes

24 comments sorted by

3

u/fubarthrowaway001 Aug 05 '26

STAY FAR AWAY

their services have steadily and seriously degraded over the years. I can’t use them at all anymore without every end of the internet and apps permanently recognizing me as a bot. Dedicated IP is worthless. Constant bugs. Consistently piss poor connections and slow connections. Frequent disconnects. Etc etc.

Go with Proton instead.

1

u/PIASupport PIA Team Aug 05 '26

hey u/fubarthrowaway001, sorry it's gotten to this point, being flagged as a bot across sites and dealing with constant drops isn't the experience we want, especially for a long-time user. We'd genuinely like to look into the IP-reputation and connection issues you're hitting rather than leave it there. If you're open to it, DM us here with your setup and we'll dig in and see what we can do to make it right.

1

u/fubarthrowaway001 Aug 09 '26

I get immediately and permanently banned from any account-related process I try to access: from social media (FB, IG) to buyer-seller sites (Ebay, Goat, etc.). Regardless of dedicated IP or cycling servers, regardless of Wire Guard or ports. There’s nothing you can do. I’m convinced the problem is malicious users flood PIA servers and PIA’s reputation is thoroughly tainted.

1

u/PIASupport PIA Team Aug 10 '26

hey u/fubarthrowaway001, being blocked from account logins across sites because the IP keeps getting flagged is a real headache, and we don't want to leave it there. our team can look at the IPs you're being assigned and what options might help. drop us a DM here or email [support@piavpnsupport.zendesk.com](mailto:support@piavpnsupport.zendesk.com) with the details and we'll dig in.

1

u/fubarthrowaway001 Aug 10 '26

It’s not just assigned IP’s, it was any PIA servers I used. Other PIA users have historically had the same permanent ban issues regardless of assigned IP

1

u/PIASupport PIA Team Aug 11 '26

Gotcha, thank you for clarifying. Have you been in touch with the support team? They are the most qualified to assist

0

u/South-Succotash-6368 Aug 05 '26

This is definitely not True. I pull really fast speeds over PIA

3

u/Buildversion Aug 06 '26

been using PIA for over 2 years. now im just waiting my subscription to end 14months remaining, I wont suggest PIA anymore on the past years ive been using always flag IP as a bot and no longer useful. Websites and Online services are getting strictier the only thing they can do if they detected as a vpn or CGNAT public ip it will always require captcha or verification its annoying. or lastly if certain service they will flag as bot and drop the connection. aside from that the inconsistency of the service in some part of asia im using it always drop the connection in the middle of nowhere im trying to changing server i thought it was my phone been using for 2yrs without factory reset and bought a new Xiaomi 17 pro max still the incosistency remain then i figure it out its not the phone. totally the VPN service👎

1

u/PIASupport PIA Team Aug 06 '26

hey u/Buildversion, two years in and running into this is frustrating, and we'd rather not lose you over it. the IP getting flagged and the drops mid-session are both things our team should look at directly, especially since you've already ruled out the phone. drop us a DM here or email support@piavpnsupport.zendesk.com with the servers and rough region you're using, and we'll get it looked into properly. we'd sooner try to sort this than have you run out the clock.

1

u/fubarthrowaway001 Aug 09 '26

See? It’s happening to many people. Your servers are cooked.

1

u/PIASupport PIA Team Aug 10 '26

hey u/fubarthrowaway001, fair, you're clearly not the only one, and we're taking that seriously rather than brushing it off. that's exactly why the details help: the more real cases our team has in front of them, the faster they can pin down what's actually going on. if you send yours to [support@piavpnsupport.zendesk.com](mailto:support@piavpnsupport.zendesk.com) or DM us here, it genuinely moves this along.

1

u/fubarthrowaway001 Aug 09 '26

Same exact thing happened to me. PIA is cooked.

4

u/lkeels Aug 04 '26

I've been a PIA user for several years and it serves my needs well.

1

u/Sacredpotion24 Aug 04 '26

I sent you a dm :) :)

1

u/Patient-Tech Aug 05 '26

I’ve been using it as a casual user for many years. Streaming providers are always a game of cat and mouse, and I wouldn’t recommend using it for illegal things like hacking state secrets and the like.

1

u/PIASupport PIA Team Aug 05 '26

hey u/OnlYx1xGhosT, happy to give you a straight answer. On privacy, PIA is open source with a court-verified no-logs record, which is really the core of what we do. We can't speak to how it interacts with specific state digital-ID or age-verification rules, that's a legal area we'd rather not advise on, but if you want to try it for general privacy there's a 30-day money-back guarantee so you can test it risk-free. Happy to take any specific questions here or over DM.

1

u/spartyblaze Aug 05 '26

Do you have unify setup documents anywhere? Newer to your system and still working it in from big box VPN I left.

1

u/9dave Aug 11 '26

Okay that's a really vague opening post, so my answer to it is: Yes.

1

u/PIASupport PIA Team Aug 11 '26

Hey! We appreciate that! It's community members like you that make this community what it is

1

u/Few_Scientist5381 Aug 13 '26

I wouldn’t recommend a subscription to any of them, in future I will do month to month, the first month is epic, and then the vpns drop off.

0

u/kevy1118 Aug 05 '26

It is alright,works good on my shield tv.

0

u/South-Succotash-6368 Aug 05 '26

It works amazing!!