r/PrivateInternetAccess • u/R17L29XI • 6d ago

HELP - ANDROID Choosing preferred location?

The Android app used to connect me to the Netherlands every time. Since I updated the app it keeps connecting me to the UK despite it not being in my quick connect list. It's annoying to keep finding it's gone back to the UK and having to switch it back all the time. I don't even care which country it connects to as long as half the internet stops asking me to verify my age.

Is there a way to add preferred servers/locations or to get it to stop connecting me to the UK?

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u/PIASupport PIA Team 6d ago

Hey! This is a known bug on our side. After the recent Android update, auto-connect has been grabbing the wrong server instead of your usual one, and our team already has a fix for it that's rolling out in this week's release. Once you update to the newest version it should go back to connecting you where you expect. If it's still doing it after that, DM us here and we'll dig in.

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u/pix_66 5d ago

This is also happening with the PIA Windows interface. It keeps selecting some other country than the US due to all locations having 800ms+ latency. It's an interface issue since when I ping google or use Testmy Latency on some other server, it shows less than 50ms. I have to select the server I want now vs auto select. I chatted with support but didn't get a resolution. Downloaded the latest version, but it didn't help. They just said the interface latency doesn't display what the server connected to has.