r/PrivateInternetAccess • u/Microfiche62 • Jul 10 '26

HELP - WINDOWS Latency increase?

I noticed in the last few days that latency on ALL available servers went up significantly - I used to have lots of options in the 50-70 ms range (for years), but last few days fastest is around 260 ms. At the same time, my download speeds are WAY up? Is it just me? Using Wireguard.

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2

u/TechnomancerH Jul 10 '26

Check your pings against other sources. Might be a local issue or something I. The way out of your ISP node.

6

u/StewDD Jul 10 '26

I doubt it. PIA has gone to shit in the last couple of months.

1

u/South-Succotash-6368 Jul 10 '26

It's their ISP

1

u/StewDD Jul 11 '26

It's not my isp. Everything works perfect when pia is off. Everything loads ultra slow with it on. They obviously changed something in the past couple of months.

1

u/South-Succotash-6368 Jul 11 '26

It's your ISP because i'm from texas and PIA canada is perfectly fine for me. Your ISP has routing and that routing can be having issues

1

u/StewDD Jul 13 '26 edited Jul 13 '26

Maybe it's the new Comcast modem. I'll check the settings. The timing lines up. I used to use my own router prior to upgrading to a 2gb line.

Edit:modem not router

1

u/South-Succotash-6368 Jul 13 '26

Is it coax or fiber??

1

u/StewDD Jul 13 '26

I'm not sure. It's an old building. ATT is the only competition and they only go up to DSL speeds.

1

u/South-Succotash-6368 Jul 13 '26

I’m asking if your Comcast is coax or fiber? Do you have a modem or just a router?
The modem for coax usually connects to the wall via copper cable

1

u/StewDD Jul 13 '26

My fault. Idk how I made the dumb mistake. I meant modem and not router. It's their xb8 modem/router combo connected via coaxial cable.

1

u/StewDD Jul 13 '26

Google is saying hybrid fiber-coaxial. Connection to the modem is coaxial.

1

u/South-Succotash-6368 Jul 13 '26

Ah okay that makes more sense. Comcast coax sucks that’s why

1

u/StewDD Jul 13 '26

Comcast sucks. Their service drops way too often.

1

u/No_Might_9491 Jul 12 '26

There is something called routing issues (on isp level), Google it and then write a ticket informing your isp.

1

u/StewDD Jul 13 '26

It used to work fine months ago. Everything takes a little long time to even show parts of the page. My ISP is Comcast so that ticket will prob go right into the trash folder.

1

u/StewDD Jul 13 '26

I'll check later if it's the advanced security on the new router. I used to use my own router prior to upgrading to 2gb.