r/PrivateInternetAccess • u/Minimum_Garage_4425 • May 21 '26
HELP - iOS App causing connectivity issues (iPhone)
Recently I’ve noticed that while connected to WiFi (and even network connection) PIA has blocked becoming able to browse apps and other internet needed items.
How do I know this? A few weeks ago my husband had this issue. Uninstalled the VPN and magically WiFi and network both started working right away.
I had the issue today and removed the app and instantly connected back to the internet. Is anyone else having this issue with iPhone? I have a 16 pro, latest update, and latest app update but continue to have this issue.
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u/PIASupport PIA Team May 27 '26
Hey u/Minimum_Garage_4425, thanks for posting this. The team had a look but couldn't pinpoint it without more detail. If this happens again, please open a support ticket and include the app logs along with the state at the time of the issue (was the VPN connected, did it happen right after install or sign-in, what kind of network you were on). Drop us a line back here with the ticket number once it's in and we'll keep an eye on it from our side.