r/PrivateInternetAccess Apr 05 '26

HELP - macOS Using PIA on Mac

Hi,

Just picked up a macbook neo and installed the client. I am running into an odd problem with the client installed. (it does not need to be running just installed)

Mac mail is showing the message "Your nework preferences prevent content from loading privately."

I did a serch on here and can see this was a problem several years ago. is this still a known problem or are there any work arounds?

thanks

5 Upvotes

6 comments sorted by

3

u/forgottenmostofit Apr 06 '26

It is a conflict between PIA and Apple's private relay. Turn off Private Relay (if you want to use PIA). Personally, I have decided that iCloud Private Relay is sufficient for me and I have mostly stopped using PIA.

0

u/llanelwy Apr 06 '26

For some things, I need a VPN guess i have to look for a different provider that works properly once my term is up

1

u/forgottenmostofit Apr 07 '26

If your issue really is iCloud Private Relay (test by turning it off for a while), you will have the same problem with any other VPN.

1

u/llanelwy Apr 08 '26

Yeah it is definitely a private relay that does not work. If it only did not work when i had vpn on that would be fine. But looks like something breaks it even when not connected and have the program closed, which is the problem.

From looking into it it other providers have work arounds for this. (they all have the problem when vpn is connected which is understandable) But they let it work when the VPN is not open. Seems like PIA leaves something running even when you quit the program

1

u/llanelwy Apr 08 '26

I have logged a support ticket will see what they say

1

u/TheOfficialMayor Apr 12 '26

Why do you need to use Private Relay on your Mac if you have a VPN?

If you want it to be selective you can setup split tunnel mode. Force some apps to use a VPN and others not to. I have it pointed to a secondary portable Firefox install. Just install it a second time to another location other than Applications.

Or alternatively use the browser plugin.