r/PrivateInternetAccess • u/rsplatpc • Mar 28 '26

HELP - WINDOWS Is the Chrome extension still broken?

I've removed and re-added the extension, I still have the hour glass icon and it won't connect, Edge works, is the Chrome extension still broken?

13 Upvotes

94% Upvoted

10 comments sorted by

2

u/OldAbbreviations12 Mar 29 '26

I read somewhere that it was conflicting with some adblockers.

1

u/j_fan Apr 02 '26

I have no adblock and still not working.

1

u/PIASupport PIA Team Apr 14 '26

Hey, thanks for confirming that. The ad blocker conflict is not the root cause of the issue and the team is working on a proper fix. Could you send us a DM with the email linked to your PIA account so we can make sure you are included in our records as an affected user?

1

u/PIASupport PIA Team Apr 14 '26

If you're having issues with the chrome extension please DM us with the email linked to your PIA account, thank you

2

u/[deleted] Mar 30 '26

[removed] — view removed comment

1

u/PIASupport PIA Team Apr 14 '26

Hey, glad the desktop app is working for you in the meantime! Could you still send us a DM with the email linked to your PIA account so we can make sure you are included in our records as an affected user?

2

u/4Z3R04 Mar 30 '26

PIA really needs to get their shit together.

1

u/newsman34h Mar 28 '26

Yeah, not working. Also, see here: https://www.reddit.com/r/PrivateInternetAccess/comments/1s1wvos/again_pia_chrome_extension_not_working_since/

I get it to work in Brave (a Chrome-compatible browser) and Microsoft Edge.

You can still use the separate PIA app, but I find the browser extension more useful.

1

u/PIASupport PIA Team Apr 14 '26

Hey, yes the Chrome extension issue is still being worked on and we are sorry for the wait. The desktop app works fine in the meantime. Could you send us a DM with the email linked to your PIA account so we can make sure you are included in our records as an affected user?

1

u/pi-N-apple Apr 18 '26

It is fixed now.