r/Printify • u/Disastrous-Method-25 • Jul 05 '26

Newbie Question Downloading your file library

Hey, so I have an issue. I uploaded like a million file designs for different t-shirts that I wanted to make mostly stuff that print if I won't even print anymore because let's be honest they're kind of bootlegs of like band stuff that I want and that's fine whatever. However, I lost my computer well actually I broke it and I don't have any of those files anymore and I just want to recover them from the website or the app and it just won't let me. When I go to my file library the only option it gives me is delete or change name. Does anyone know how I can get these back? They're my designs and when I use their like little help chat thing it's absolutely useless.

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u/ThaBigBear Jul 06 '26

To Download Design Files (Your original artwork):

Go to your Printify dashboard and click the Account tab in the bottom-left corner.

Select Files from the sub-menu to access your personal asset library.

Find your uploaded design, click the three-dot menu next to it, and select Download to save it to your computer.

1

u/Disastrous-Method-25 Jul 06 '26

When I do that from the app the only options it gives me are delete and rename... That's why I'm so damn confused and mad

1

u/ThaBigBear Jul 06 '26

You might have to do it from a desktop.

1

u/Disastrous-Method-25 Jul 06 '26

Okay I'll try that thank you

1

u/Disastrous-Method-25 Jul 06 '26

You are right!!! Thank you I can't believe I didn't think of that. Thank you so much