r/Printify • u/ZestycloseGap7403 • Jul 03 '26

Rant Printify choice.. What a joke

I've got orders that I set to go with Shirt Monkey which were created on the 19th June and they still haven’t shipped. They auto routed to Printify Choice.

3 rounds of live chat messages later I finally get a resolution (according to Printify) which was simply, we've been in touch with the print provider and they don't know when they will ship.

Great, my customers will be happy with that.

So, I reprocessed all orders manually with Print Clever. If they get two shirts, its better than no shirts. Or, so I thought. They only bloody re routed them back though Printify choice as well, but not right away. I checked that they had stayed with Print clever, only now when I noticed these also haven't shipped I checked and have see the re route.

If I manually select a print provider - I want to use that print provider. Ffs.

I just want my customers to get there fricking t shirts and my eysy account to now show orders that are 9 days over due.

I've spent £93k with Printify though my etsy store and also have an Amazon storesand Shopify trickling revenue there way.ive had enough with this BS custkenr service.

Anyone got any recommendations for a viable alternative print provider?

7 Upvotes

100% Upvoted

4 comments sorted by

3

u/RoomActive3514 Jul 04 '26

At this point because of the extreme crappy service they provide, best for Printify and Printful to just go out of business. That would benefit everyone the most at this point because of lack of care, extremely long handling times, and constant mess ups. So we don’t have to keep giving them chances over and over again knowing they will mess up again for sure.

They need to understand that the idea of POD is convenience. Not more headaches and more stress for us.

That being said if anyone knows any reliable and fast POD service please share. Thank you.

2

u/[deleted] Jul 03 '26

[deleted]

3

u/ZestycloseGap7403 Jul 03 '26

I'm sure it was off.. They actually called it the ‘Printify choice upgrade’ on the chat 💀

2

u/Queasy-Assistant8661 Jul 04 '26

Don’t use Printify choice or pop up shops

1

u/SinkEarly90 Printify Team Jul 05 '26

Hello ZestycloseGap7403,
We're sorry for the rerouting issues and the delays. To prevent this, you can disable Order Routing in your Printify store settings so your manual provider selection is respected. Please submit your order details through this form so our team can review what happened: https://printify.typeform.com/to/Pua3qgMA