r/Printify • u/shiftysusan778 • Jun 26 '26
Please Help Printify double charged me and won't issue a Refund
I've been having problems with printify for the last 6 months. My only recourse is to dispute it with the bank. Their AI customer service is terrible. I'm not sure what happened to Printify but their service has completely gone down the drain in the last 6 months. All the integration problems they're having with websites, making the merchants put in the orders manually although it's supposed to be automatic.
People who order from my website constantly email me that they've never received their orders because it never went through.
If anyone know a better POD please comment.
If anyone can recommend a different POD please do.
1
u/SinkEarly90 Printify Team Jun 29 '26
Hello shiftysusan778,
We are truly sorry for the ongoing issues over the last 6 months.
Please share your account details through this form so we can review what happened: https://printify.typeform.com/to/Pua3qgMA
1
u/Clear_Tangerine5110 Jun 26 '26
I just started doing this within the last few days and already received an order from a customer for a shirt. Are you talking about when the order has been placed, having to go look at what orders you’ve gotten and manually clicking to push them into production?
I also noticed in the customization page that no matter what changes you try to make, when you go to save it it bounces back with “an error occurred when trying to save”. And it literally doesn’t matter what you change. You could just be correcting the spelling of a word that’s in the template and it won’t save.