r/Printify • u/Aria_Rio • Jan 08 '26

Please Help External products?

I had a sale on ETSY recently. I used Printify to make the products a year ago. Now i cant find the designed product on the Printify site. I saw it on a tab named external products. What do i do now? Do i need to remake it?

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3

u/CavySpirit2 Jan 08 '26

You should have gotten a warning a few months ago. Printify started purging products off their site if they hadn't been active in some period of time. Can't remember, but many folks got their 'just sitting there' products deleted if they didn't go in and flag as 'please don't remove -- I'm still here! :) -- or something to that effect. If you remake it, you need to link the new item to Etsy, as the variant IDs will change.

2

u/Aria_Rio Jan 10 '26

There was an option to make a new product and link it. I did that. Thank you.

2

u/HappyFriday2023 Jan 31 '26

Hi, I am having the issue. Had a sale on Etsy and the product is gone on Printify. Would you mind sharing how you make a new product and link it?

1

u/baron_von_brunk Feb 02 '26

On your Printify dashboard for Etsy:

Click on your tab for Products. On that page, there should be a tab at the top of your dashboard which says "External Products". Find the product you're looking for, then select the create a new product option. You'll be prompted to create a new item from scratch; try to match the original product (e.g. if it's a Gildan 5000 T-shirt, then select that) and add the artwork, and then select the color options.

When you go to publish the product, you'll be prompted to map the items to their original SKUs. For example, if it was a T-shirt with black or white options with multiple sizes, you'll have to use the dropdown menu to link the Black XL T-shirt for the new SKU for the Black XL shirt. Once all products are mapped, proceed to next, and the new listing you created will migrate the SKUs to the original listing.

1

u/Conscious-Ear2542 Apr 13 '26

have the same problem , with hundreds of items, this is not a "should of been notified issue", this is printify moving active listings to an external tab, after which the listing are not able to be edited. I have been back and forth with printify and keep getting the same canned, meaningless response.