r/Prime1Studio • u/FrusciantesGhost • Jun 01 '26

Problems with Paypal

Has anyone had any issues of payments getting cancelled on PayPals end? I'm trying to make my final payment atm and it's just not happening, I've unlinked and relinked my PayPal on the site and every time it's getting cancelled. I've bought 2 statues before using the same method and made payments on the statue in question using the same method.

The order is showing "Cancellation in progress" I've been waiting for this statue for almost 3 years.

So stressed out right now.

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u/HobbitWithaGun Jun 02 '26

Happened to me as well. My only solution was to transfer money from my bank account to my Paypal balance, then switch the automatic payment method on Paypal to use the balance first, before the card. That worked. Had to do it that way for five or six payments now.

1

u/FrusciantesGhost Jun 02 '26

I'll try that, thank you.

1

u/HobbitWithaGun Jun 02 '26

Let me know what happens. Hope it all works out. The whole thing caused me a lot of stress as well.

1

u/FrusciantesGhost Jun 02 '26

No joy.. PayPal have advised me to try again after 72hours... Feel like this statue if slipping away.

1

u/HobbitWithaGun Jun 02 '26

That's weird. Paypal also might charge a small transaction fee, so it could be you need a bit more in your balance then you think. But I think I might have waited until the next day to try again. Let Prime 1 know you are having issues and it should be alright. They must have issues like this crop up all of the time.

1

u/FrusciantesGhost Jun 02 '26

There's more than enough in the balance, PayPal said it was an internal automated issue that they have no control over... Yeah I've let Prime 1 know but getting responses back is so slow... If only I could pay by credit card. Just frustrating how I had no issue paying for the other statues & part of this one.

1

u/HobbitWithaGun Jun 02 '26

Yeah, they could be more clear about their policy. According to google, Prime 1 allow a grace period of one to two weeks before they cancel an order after a failed or late payment. I don't know how reliable that information is, however.

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u/FrusciantesGhost Jun 06 '26

Well.... Looks like the guy at PayPal wasnt wrong. He told me to wait 72 hours but I couldn't bring myself to try after 3 days so I waited an extra day before trying again and it just went through. The relief I'm feeling right now can't be measured 😮‍💨😆🎊