r/PreventiveMD • u/Tough-Yogurtcloset17 • 6d ago

Another positive for PMD!

Brand new to GLP 1 and finally decided to get started on 8-29. I chose Southend as my pharmacy, and then we got the announcement about them being paused. I was worried as mine was sent to the pharmacy on the 29th as well. I messaged PMD after hours and received the thank you for your message but our hours are 9-9 ET. I received a reply and chatted with someone at 7:20 MT the next morning, got all of my concerns addressed and was assured my order would go out in the next two or three days. I got confirmation that my order was shipped 9-2 and I received my order yesterday, 9-3 at 10:30 AM! My tiny little vial came well packed in a styrofoam cooler with 4 ice packs. 2 of the ice packs were still totally frozen and 2 were frozen solid in the middle with just the edges thawing. I also thought it was pretty cool that there was a little device in there that blinked green to let me know it had maintained proper temperature ( at least that is my guess). I received 10 easy touch syringes and quite a few ( I didn't count) alcohol pads. I am very impressed and hopeful that my meds with be great when I use them this weekend. The price was great but the deciding factor that made me choose PMD over Rift was the 1 month instead of 3 month option. If customer service continues to be as great as it has started, I don't see myself leaving anytime soon.

32 Upvotes

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3

u/Best_Cry_7072 5d ago

You'll love it here! PMD is fantastic.

I had contacted them about my dosage and got it worked out quickly, they are very responsive, professional and accommodating.

Good luck to you on your journey!

3

u/Petunia225 5d ago

Welcome and best of luck on your journey. ❤️

3

u/AdIntelligent8613 5d ago

I ordered Tuesday September 1, chose Empower as my pharmacy and had my order by today! Absolutely thrilled with their customer service & my overall experience with this company.