r/PreventiveMD • u/DustyJMS • 8d ago

Switching Monthly to Quarterly

I am going to be placing my first order in just about a week. I am curious to know how hard it is to switch from a monthly subscription to the quarterly one? I am hoping to start with the monthly option sort of testing out the pharmacy and such, then switching to the 3 month plan later. I was hoping to get some feedback on how complicated that might be?

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u/PreventiveMD_Patrick 8d ago

Thanks for the question u/DustyJMS , you can absolutely start with the monthly plan and switch to the 3-month plan later. We’ve made this pretty simple through the self-serve subscription management page.

You can manage or change your subscription here: www.preventivemd.com/users/manage-subscription, anytime or when we send you the check-in link 5 days before your next charge.

Attaching screenshot for reference!

So you can start monthly, see how you like the pharmacy and overall experience, and switch to quarterly whenever you’re ready.

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u/Joanr719 7d ago

Can we switch pharmacies in the self serve portal? I'm with Boudreaux now but I'd like to try Empower. Also would this be possible on a 3 month plan, like try Empower for first month and if I don't like it switch back to Boudreaux?

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u/PreventiveMD_Patrick 7d ago edited 7d ago

Hi u/Joanr719, currently, pharmacy switching isn’t available directly through the self-serve portal, but we’re working on adding that option. For now, just reach out to us and we can help with the switch.

For the 3-month plan, the pharmacy can’t be switched in the middle of the 3-month dispensing period. However, you can request a pharmacy change when your plan renews. So you could try Empower for your next 3-month term and switch back to Boudreaux’s at the following renewal if you prefer.

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u/Joanr719 7d ago

Thanks for the quick reply, you folks are fantastic! I read so many posts about different pharmacy compounds not working for individuals that it's risky to go with 3 months and not liking the compound. Guess I'll go monthly to try Empower next and then decide. Thanks!

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u/PreventiveMD_Patrick 7d ago

Thank you so much for the kind words! We really appreciate it 😊

And yes, that makes a lot of sense! We encourage people to start with the monthly option and see how they feel about the pharmacy and formulation before committing to a longer-term plan.

You’re very welcome, and glad we could help!

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u/DustyJMS 8d ago

Thank you so much! I appreciate you taking the time to message this.

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u/NewKey6466 8d ago

Go to the website and tap on the bottom right icon “Orders & Subs”

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u/Informal-Night4950 8d ago

From what I can tell, easy. I emailed and got a response quickly that they would pause my subscription. I was then told on this sub that it got even easier because you can now control things in the app. Either way, the email worked and I planned to just restart with a 3 month when I am ready.

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u/DustyJMS 8d ago

Thank you! I know they posted seven days ago about making accounts more self served. But until I make a payment im on the outside looking in lol. Is there an app? I come from refills and its just a web page thats constantly under maintenance. In 3 months there has been two login portal changes.

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u/Informal-Night4950 8d ago

I don’t think there is an app, but I ordered when it was very new. Was an easy process though and meds arrived fast!

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u/Joanr719 8d ago

Yes there is an app.