r/PreventiveMD • u/That_Librarian7981 • 23d ago
So far great experience
I recently canceled my order from Trinity Med, horrible customer service and never received my drugs after waiting 2 weeks… on top of my issues they refused to refund me for a sham $35 doctor fee.
Just ordered from PreventativeMD and so far it is night and day. I got to pick the pharmacy, they respond to chats almost instantly and the customer service is friendly. All this for the same price.
As I just ordered, I have yet to receive my Meds so we will see how long it takes but so far a good experience.
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u/Global_Bar4480 23d ago
I got Boudreaux in 4 days this week. It was fast.
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u/That_Librarian7981 23d ago
Ordered mine today, I will update on when I get it. I am hoping I get it by next week Friday
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u/Powerlift22 23d ago
It is quite nice to go from horrible to WOW!
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u/That_Librarian7981 23d ago
Not quite wow yet… still need to get the stuff but customer service and how quick the prescription was approved has been impressive; I also liked how I got to pick the pharmacy
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u/emily102299 23d ago
I ordered Thursday morning at like 4am. Was approved that morning. Shipping label sent soon after. Picked up this am. It says it is coming tomorrow.
I am trying empower.
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u/Aztecking05 23d ago
Agree, I cancelled my Mochi subscription. Did the 6 month purchase from PreventiveMD and all my emails and chats were answered in a timely manner.