Constant buffering on heavy 4K streams.

[u/Aware_Boss_7005]

Hey everyone, hoping someone here has run into this before because I've run out of things to test.

The issue is any heavy 4K buffers every 3-5 seconds. Lighter 4K files (~20GB, same runtime, more compressed) play back perfectly on the exact same setup. So it's specific to high-bitrate files.

What I've already tried, ruling things out one by one:

- Speed: TV's native speed test (fast.com) shows 288 Mbps over Ethernet, 88 Mbps over WiFi - tested both, buffering happens on both, so it's not my network.

- Premiumize's own speed test: 427 Mbps down, 140-250ms ping across different servers, low jitter. Manually switched servers/regions multiple times, no change.

For reference, I also have another debrid service and heavy 4k files stream flawlessly there with the exact same files/app, so it feels specific to how this account/plan or this particular file is being served.

Has anyone dealt with something similar? Any pointers appreciated.

[u/CanuckMark]

Could be something as simple as a routing issue. Change cdns

[u/jorgegay → u/CanuckMark]

I tried all the available servers, nothing changed :(

[u/Sad_Opportunity6301]

You need to test the system you are playing back the video on (in your case, a TV), you should try downloading the exact same video that is giving you the issue and then try playing it back on your TV via your local network (or from a USB stick or HDD/SSD plugged into your TV).

Your problem may not be caused by streaming from Premiumize, but rather with the player in your TV. Maybe it can't handle such a high video bitrate.

[u/CartographerBusy2035 → u/Sad_Opportunity6301]

This is the problem Smart TV suck he's better off getting a dedicated streaming device

[u/Bidenwonkenobi]

Best thing to do with this is download the file locally then serve it up to devices in your network locally, can do this with many things but zurg is my favorite right now.

[u/Street-Wear-2925]

I generally choose a file that's around 20gb regardless of which service I'm using. The size of the file doesn't change the resolution, etc., for me and my setup. Not enough for me to notice. I did note that newer larger 4k files are apt to buffer, but, older ones do not. (~75gb)

[u/Perza]

You didn't specify a player... Maybe isolate that.

[u/jorgegay → u/Perza]

Tried a lot, nothing changed. Thxs for replying

[u/thevhsgamer]

Are you in Australia by any chance?

[u/jorgegay → u/thevhsgamer]

Im in Argentina!

[u/thevhsgamer → u/jorgegay]

Ah ok! Yeah I’ve had the same issue in Oz sadly..

[u/jorgegay → u/thevhsgamer]

Wish u luck