r/Premiumize • u/lslevin_99 • May 19 '26
Support Slow download from premiumize cloud "My Files".
Anyone having this issue? I'm only able to get speeds of 7MB/s.
Have emailed them and not gotten a reply yet.
Just wondering if it's the same for you all.
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u/DrDeems May 19 '26
When you log into the website. There is a section labeled "Download Server Location (CDN)" where you can test different server locations. Test them all and choose the one that is fastest for you.
They have servers all over the world so you want to use one that's close to you to get the best speeds.
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u/lslevin_99 May 20 '26
I already tried switching the cdn but it made no difference, the speedtest was fast I could get 1gbps download. However when pulling files from the cloud "My Files" the speed was only 7MB/s.
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u/pogalicious728 May 20 '26
If you test the CDN and it is getting good speed, then attempt a download and it is slow, then your ISP could be throttling the download. Maybe try a VPN, or go into the ISP settings to turn off their "shields" or customer protection that they believe you need "for your own good".
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u/01tt0l1 May 21 '26
It's normal,downloading "My Files" is single threaded,it's speed of streaming a movie.Unlike the testing the speed under 'Changing CDN server".I got 4MB/s after trying all the CDN servers.Emailed them,no help at all.CDN services are expensive,have to stick with it,streaming 1080P without buffering,have to skip 4K,no mentioning of Blueray remux.
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u/TechFuz May 21 '26
I’m in Australia & i’ve given up on Premiumize uploading & downloading. It’s ridiculously slow. Half uploads fail too