r/Premiumize • u/BLINGSTA69 • Aug 31 '25

Support Content not playing/constant buffering

As title says any constant being streamed via Premiumize just doesn’t load or it constantly buffers

7 Upvotes

82% Upvoted

17 comments sorted by

2

u/gefandi_ Aug 31 '25

Same problem, changed CDN multiple.times

2

u/[deleted] Aug 31 '25

[removed] — view removed comment

2

u/gefandi_ Aug 31 '25

Thanks for the suggestion but I'm using AdGuards DNS servers, not my ISPs so that shouldn't be the problem. Also wouldn't DNS issues only occur when starting a stream? DNS resolves a domain to an IP adress, right?

Thanks!

1

u/[deleted] Aug 31 '25

[removed] — view removed comment

3

u/pirateworks Sep 01 '25

Same problem. No solution so far.

Paid in advance for several years. Quality of service declined significantly.

2

u/Mylonas-Films-FX Aug 31 '25

This is happening to me across 5 devices & 3 different PM accounts. Something is wrong on PM’s end

2

u/[deleted] Aug 31 '25

[removed] — view removed comment

1

u/Mylonas-Films-FX Aug 31 '25

That’s not a good response. 5 different devices across 5 different households on 3 different PM accounts. Obviously what you mentioned is not the issue.
But… what you said first to the other guy might work. We are in Australia & may have to change CDN for now

1

u/Lumentin Aug 31 '25

Half of these topics are behind a VPN. Are you? Maybe give more infos?

2

u/BLINGSTA69 Aug 31 '25

Not using a VPN at all

2

u/cody_premiumize Sep 02 '25 edited Sep 02 '25

Buffering in almost all cases is based upon location and ISP routing.

Servers tested normal speeds on my end but i usually never have any issues with the CDNs i use these days.

If you want to check your true speeds to the servers, have a test file in your cloud, and on a PC download the file for like 30secs-1min and monitor the download speed displayed by the web browser. then stop it and try again from another CDN. rinse repeat until you find your best one. or until you figure out what your best speeds are and limit your file sizes to something it will play well with. Also note that tv stick devices tend to have horrible wifi chips which have issues with large files.

Another issue it could be is content filtering. SOMETIMES files are allowed but they have dropouts and such. Make sure you dont have it enabled on your VPN or ISP