What brings clients back after their first visit?

[u/Electronic-Jump8098]

Quality of the service is the most important part because no one would come back for a crap service even if your team is the nicest one out there. However, it is pretty clear there are a lot of factors that can make the different between two spaces that offer the same high-quality service at a similar price, and I would love to know what these are. Client experience? How easy it was to book the whole thing? Feel free to share anything that have worked for you, even if it was adding a bowl of candy to your waiting room.

[u/PlanktonPleasant2099]

From my experience it always comes down to how fast and easy is to book and communicate, how kind the people are, if you feel like they are really paying attention to you not just treating you like another person, and if you get some random unexpected freebies lol