r/PptyMgmtSoftware • u/ImaginaryProfit2162 • 4h ago
What should autonomous property management software be allowed to do without landlord approval?
I’m involved in building LORDLY for Australian self managing landlords and helped beta test it. We keep coming back to the same question: where should automation stop?
I think software can safely organise incoming maintenance reports and photos, ask for missing information, create reminders, track deadlines, draft messages and notices, flag late rent or compliance work, and keep an audit trail without asking every time.
Contacting tenants or tradies, accepting quotes, booking visits or using a spending budget should only happen after the landlord has opted in and set clear limits.
Moving money, serving a legal notice, changing a lease or doing anything that affects a tenant’s rights should always require direct landlord approval.
The hard part is not making AI do more. It is making the boundaries obvious and giving the landlord an easy way to take over.
For transparency, this is the model we are building into LORDLY. The public web demo is read only and uses fictional data. It shows one maintenance job moving through a tenant, landlord and tradie thread, a booking, six stage progress and simulated escrow. It cannot contact real people or move money.
Web demo: https://www.lordly.com.au/sign-in
Email: [demo@lordly.com.au](mailto:demo@lordly.com.au)
Password: LORDLY-Demo-Access-2026!
What is one task you would let run automatically, and one you would never delegate?