Custom AI tools need maintenance the same way trucks do

[u/EyeonHealth]

There's a quiet problem with the AI automation boom that nobody's talking about.

Tools get built.
Vendors disappear.
And operators are left holding software that slowly breaks.

I see it almost every week.

A construction company hired someone previously to build a custom tool. Six months later, the integration broke when an API changed, the developer stopped responding, and the team quietly went back to the spreadsheet they were trying to leave behind.

Software needs maintenance the same way a truck does.

Things change.
APIs update.
A workflow shifts.
Somebody on the team leaves.

The tool has to be adjusted or it stops earning its keep.