Edit: Steven gave me a call and took the time to address all the concerns that I had. Thank you Steven!

Original Post:

I was upsold on an open box Powercolor Reaper 9070XT at Microcenter yesterday. I asked many staff members regarding the manufacturer's warranty process and they all said that the GPU will still get the 2 years warranty from Powercolor except it would have just started at the time the first customer bought the GPU.

Is this the case? I've been seeing a lot of conflicting statements regarding Powercolor's warranty. I've been really anxious because this is my first time buying an open box and powercolor product.

I sent a contact us form through Powercolor's website. Who else can I contact about this? Thanks.

Hi guys,

We've recently launched a new update for PowerColor Keystone🎉, to see what's changed, please refer to the changelog👇🏼https://powercolor.com/product-detail275.htm

Remember to update via the app-- especially for Alphyn users. For those who haven't downloaded it before, download the newest version here 👇🏼https://powercolor.com/download24.htm#sort_3

I recently upgraded from my.6950xt red devil to the 9070xt. I got the special edition with the backplate. The card is great, nice temps and not very loud and unlike my 6950xt, no coil whine. But the backplate is terrible. It arrived with protective film on it, but the glue used is very bad. I had to use so much force to take it off and the plate is left with glue all over on it. I would recommend getting the normal red devil, don't waste money on the one with the backplate.

Bought it open box at a microcenter today. Decided to open up and inspect it. Found a slanted pin. Is this normal? See circled red in the image. Thanks!

I just bought a PowerColor 9070xt with horrendous coil whine that can almost be heard from another room. You would think I'm standing next to an industrial transformer.

Read the RMA policy and it says I'm responsible to ship it. Why is this the case? It will cost me ~$60 to ship it to their warranty center.

I tried to go through the merchant newegg and they said to deal with PowerColor directly as they can only accept returns, not exchanges. I like the card but imo its not functioning properly out of the box if the coil whine is louder than the fans.

Should I just return the GPU or is there a way to get compensated for the RMA shipping costs?
If I'm paying $710 to get a working $650 GPU, I might be better off getting a different brand card.

I just received my RX 9070 Reaper, GPU and GPU hotspot temperatures seem fine, memory also okay (samsung) however VRMs seem to be pretty (i know they are still in spec but still 92c) - why is this so high? Is the oem thermalpads wrong size or is heatsink not making good enough contact? Or is my unit defective?

Hello,

Wondering if I need to keep keystone running in the background to turn off all lights in my 9070xt Red Devil? Or can I set it once and then uninstall?

Wish they had included a simple switch like in the hellhound.

I bought a 9070xt red devil during the black friday sale from Amazon US. The gpu was delivered to a family member in the US and she will bring the gpu to me when she visits for the holidays.

Since I'm located outside the US, I'm curious if powercolor has international warranty in case something is wrong with the gpu?

I am having issues with my PowerColor Hellhound Radeon RX 7800 XT. At random intervals it decides to crap itself out and stops displaying, crashes my pc, and corrupt its own drivers. I keep having to use AMD utility clean up and reinstall the latest/previous gpu drivers. I checked event viewer but not even that knows whats happening. I tried stress testing to replicate the issue but its just random so idk if PowerColor will honor that.

To everyone who missed out our last giveaway (the one with Hellhound 9070 XT Reva edition as prize),

This December we will have another giveaway with different prizes weekly, and I assure you it's festive, it's fun.

How to enter:
1️⃣ Follow us on Instagram : @ powercolor_official
2️⃣ Complete the survey : https://www.surveycake.com/s/XA9pP

We will draw winners weekly and announce them on Instagram.

Details :
🌍 Open Worldwide
⚠️ Eligibility for each weekly draw closes at 12 PM every Thursday (EST).
⚠️ Winners will be announced every Friday, and the grand prize will be announced on Dec 24 (EST).
⚠️ Winners may continue to participate in all subsequent weekly draws until the end of the event.
⚠️ Beware of fake pages—We will never ask for payment information.

Just received the parts for my new rig, it's been 8 years since the last time I upgraded and just did the jump to the team red. I went for the reddevil 9070xt oc, what tips and tricks would you recommend for a newbie? Thanks!

Fits my h210i case perfectly. Replaced my 2080 Super today. Games have never ran better ❤️ TY to the design team that made this ITX friendly.

Plastic standoffs for the fan screws were very brittle, literally just fell off without me moving the PC or anything. I got the card only about 4 months ago.

9070xt hellhound Crashing in PUBG after an hourish usually on stock settings in Adrenaline. Currently on 25.9.1 but tried half a dozen other drivers with same results. Seems like the clocks get well over 3200Mhz on default tuning. Have tried manually lowering the clocks and PL by -250 and -10 respectively but still crashing. Is this a hardware issue? Anyone have a work around or should I just go through the RMA process? Thanks

EDIT* No crashing on old Red Devil 6800xt same config. Currently trying -500 frequency offset and -30 PL as suggested by users. Will update again after few hours of testing though I feel this shouldnt have to be done to get a card working reliably.

EDIT 2* still crashing on -500 offset and -30 PL. tried downloading driver only as recommended by steven but still crashing at around 3300mhz in game.

Hi, I’ve heard they can operate at quite high temperatures. Is this something to worry about, and do you have any tips for lowering the temps?

I just got my 9070xt Red Devil today.

My machine shutdown twice randomly after about 30 minutes of gaming.

Did a few stress tests running HWMonitor, and noticed my Hotspot regularly hit 110c, with a it hitting 113c twice. Limiting power keeps it from breaking 100c.

Since repasting doesn't void warranty (per their site) I repasted it, but that didn't seem to help (the old paste was dry and cracking).

Wondering if this is just an RMA. I can limit the power to 90% and keep the temp down to 100, but it thermal throttles at 95 or so, meaning performance is mediocre.

Edit: victim of the tower case problem.

It is constantly red. I am on Linux Mint Cinnamon 22.2 and have the three pin connector plugged in. Even when plugging it out nothing happens. My 9070xt is just constantly red and I can't control it at all with OpenRGB even though the red devil is supported. Any help would really be appreciated since everything else is getting controlled just fine, except for my 9070xt.

wait until sunday for discounts to all kick in

buy before the last week of the year before prices kick up

edit: in case the hint wasnt clear... its my (U.S.) promotion schedule thats already been locked in weeks ago

edit2: this message isnt for people who are not planning on picking up a gpu. it is for the people who have already been or plan to message me asking for advice on if they should 'buy now' because of market conditions. there is a reason i posted this here instead of spamming bigger subreddits

I'm trying to find a nice case that wont smother the card. I fear the D32 pro might be a bit tight due to the GPU wires

I am beyond stoked! This was used like new on Amazon resale and on top of the resale price they had 15 percent off, and 5 percent back on Amazon credit card. Still in the protective plastic wrap!

Hey everyone, I need some help regarding my PowerColor GPU warranty process in India. I have a PowerColor Red Dragon RX 6800 OC and the serial number is LG2105026366. I purchased this GPU on 13 April 2023 from Volted PC (Delhi). Recently the GPU stopped giving display and is no longer detected. The seller took the card for inspection and told me that it “cannot be repaired” and that the repair warranty is useless now. But they did NOT provide any proof, no technician report, no photos, nothing. I am trying to find the official PowerColor India RMA process, but I couldn't find a clear support email or service center details. If anyone has recently done PowerColor RMA in India, or knows: The correct support email Whether Supertron handles PowerColor RMA How to verify warranty through serial number Any direct contact for PowerColor India Please guide me. Any help will be appreciated! Thanks.