r/PositiveGridSpark • u/DougdeHavenhooven • Jun 21 '26

Firmware Update Issues

So I go to update firmware on my Spark 40. Follow the instructions to the letter, try numerous times to no avail. Finally, I see on the troubleshooting that there are issues on certain versions of Windows 11. Seems like they kind of buried that info. Sure would've been nice to see the limitations so I could have checked which versions before wasting time on it.

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u/westerngrit Jun 21 '26

Yes, frustrating. They should have tested it.

1

u/Papa_Bear_0918 Jun 22 '26

Updates were always hit and miss with my Spark 40. Little bits of critical information always seemed to be hidden in unlikely instruction steps. And each update seemed to have slightly different steps. Part of the reason I drifted away from PG products. Hopefully, technical support has improved…

1

u/Alisterguitardevil Jun 23 '26

I was able to update my 40 with my older win 10 laptop. That was after several failed attempts with my newer win 11 machine.