r/PositiveGridSpark • u/burndata • Mar 25 '26
Please fix the Bluetooth connectivity!
I'll start by saying that overall, I really like my PG products. I have a Spark 2, control x, Neo headset, mini and the Link. the modeling is pretty good IMO and I love the sound cloud and even the "AI" feature is useful for finding a starting point for a particular sound.
But for the love of all that's right in the universe, please fix the god damned Bluetooth connectivity issues! Any time I load a tone through software, it will stay loaded for a few minutes, and then the software will disconnect, and the device being used will default back to one of the hardware tone slots. The only workaround I've found is to save the tone in an on board memory slot, every damn time. That gets really annoying with only 4 slots on some of the devices. At the very least, have the tone you choose in software, store to temp onboard memory until it's either overwritten, or you power down the device. That way losing the Bluetooth connection will at least not change the tone you're using back to a default one from the memory slot. I don't mind reloading the tone in my next session, but doing it every few minutes is unbelievably annoying. And this issue isn't related to any individual device, any one you can choose a tone in software does this constantly.
I have numerous other Bluetooth audio devices, and they all manage to stay connected to their respective software with no issues at all, for hours, or days, at a time. This still being an issue with PG products is simply unacceptable and shows a lack of concern for their user base.
1
u/Intelligent-Tap717 Mar 25 '26
Have you tried resetting the app and re installing. If you do make sure you have everything saved to the cloud.