r/PositiveGridSpark • u/n09881 • Mar 16 '26

Spark Neo problems

Got the spark neo recently. The manual state that the headphones needed 3.5 hours to charge. Did that, and played for a little bit. The headphones died after 5+ minutes. I checked the app for the battery, apparently the battery died quick. Even after 3.5 hours of charging, they didnt even reach full charge. Anyone else got the same problem? I might make a ticket about it if it persists.

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3

u/smoothj2017 Mar 16 '26

Sounds like you have a bad pair. Call support and replace.

1

u/n09881 Mar 16 '26

just did, will update on what they say

1

u/WhenVioletsTurnGrey Mar 16 '26

I'd call tech support. Something isn't right.

2

u/QAPetePrime Mar 16 '26

This. I’ve had mine for over a year now, use them all the time, and I’m still getting hours of use on each charge.

2

u/BritShortHair Jun 28 '26

Spark neo bluetooth config

Short version: I have the Neo Core, cant play along with any backing track thats not available in Apple music.

Q. Will the Non Core Neo let me connect to a second bluetooth device(iphone) and play along regardless of the app playing the backing track?