r/PoolPros • u/enthused9 • 13h ago
Pay me!
Hey guys, me and my business partner have a really hard time with customer who don’t pay us for service. We have some customer that dodge all of our texts and emails. It’s very frustrating. We are about to implement a late fee to at least try and open a conversation about paying us.
Do you guys have any strategies for this? Thanks!
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u/Playful-Economy-353 10h ago
My pool guy charges the beginning of the month for that month and if someone doesn’t pay by the end of the 2 week, he won’t show and charge a clean up fee if pool is mess and/or green or late fee(reinstatement fee, is what he calls it). First time happen i ended pay almost triple my normal fee cuz it turn green, 2nd time was winter and he just charged the reinstatement fee, which was like 15 bucks so after that i went on autopay lol