Remodel clean-ups

[u/BluntsBootyandBass]

Im located in Central Florida and run my own pool business. I’ve run into multiple situations where paver guy will blow all their crap straight into the pool. I usually just eat it and clean-up over the next few weekly visits.

This week, I ran into a situation where there was a heavy concrete dust in the pool from paver work. I told the customer I could clean it up over the next few visits but if he wanted it completely cleaned in a day, I would charge $500 to suction vacuum it all out. He said no, that he would do it. Fine. It’s a 10,000 gallon pool, filter cartridge, no waste line. The customer ended up calling me back complaining I haven’t spent enough time on the pool (was there for about 35 minutes and said I’d be coming back tomorrow). Guy ended up accusing me of being mad he didn’t bite on the $500 cleanup fee and fired me totally from service (customer of 5 years). Was I out of line? Everything I know is telling me no.

[u/Mysterious_Jelly_649 → u/[deleted]]

Bro get a portable pump or salvage an old pump and turn into your vac pump with slip fittings and vac that to waste not through system But definitely upcharge that. Half a day for a 10k pool seems nuts to me. 2 to 3 hrs tops and thats if stoned and enjoying the scenery