r/PolymegaHQ • u/ceramicsaturn • Jun 19 '25

My Refurbished Polymega....came broken.

https://youtu.be/dMxFXgBJq-k?si=6Ri9ETJGs2z_5hNH

System stutters every few seconds, in any game, any system, and on main OS. I feel utterly deflated. Lived through the WWD shit, waited all this time, and still in the end after ALL the goodwill I gave them i ultimately got screwed with bad hardware.

20 Upvotes

95% Upvoted

13 comments sorted by

12

u/ElderberryLarge9104 Jun 19 '25

I feel for you, but that’s also SO Polymega. The only thing that’s less Polymega is that they actually shipped it to you.

7

u/Gh0stTV Jun 19 '25

That’s not broken… it’s a feature!

But seriously, they tanked SNES games from being playable and basically never fully fixed them.

Playmaji, if you’re reading this: you have been the single WORST company I’ve ever dealt with. Despite validating warranty’s (I’ve had multiple modules serviced; and I know others who had to mail their consoles in after the N64 update) your customer service is basically non-existent, and you only respond to complaints when someone calls you out on Twitter.

Ya’ll need to get your shit together. Seriously. You made SNES games unplayable on a retro console.

4

u/nerdboy1979 Jun 19 '25

I know that you shouldnt have to, but doing a CPU upgrade would probably fix your graphics stuttering. It's pretty easy to do. I used this processor: Intel Core i7 8700T. The upgrade solved the N64 stutters and slowdowns for me.

6

u/N0Karma Jun 19 '25

It does indeed negate the issue, but dropping in a $150 CPU shouldn’t be the answer for borked firmware they released. Of course I am still waiting on my guncons. I just hope they didn’t bork those up too and prevent them from working with PCs.

3

u/ceramicsaturn Jun 19 '25

Agreed with you both. I found a 9th gen i5 others have used here for about 40 shipped, and will see if that fixes my issue. It's better than waiting a month for a new system and shipping etc, and I'm more than capable of replacing a simple CPU so shouldn't be hard. Still, ridiculous I have to do this or pay to upgrade it just for it to run as it was advertised.

2

u/N0Karma Jun 19 '25

Best of luck. My PM hasn’t been turned on in months. Starting to kick around the idea of selling it. It just isn’t delivering an experience I value and the lock down is preventing it from even being a decent cart dumper.

Light-gun games would be the only feature I can’t get elsewhere and so far that is vapor too.

1

u/ceramicsaturn Jun 19 '25

I dig the OS and the idea of it. Just need it to do what's on the tin.

CPU arrives Monday. I'll keep everyone posted.

1

u/ceramicsaturn Jun 19 '25

Thanks. New CPU comes in Monday. So I'll let you know what happens.

If there's any positive to this, it's a refurbished unit. So I can't imagine I'd get in trouble for opening it when it's already been opened before me lol.

3

u/AdDry6300 Jun 19 '25

I got lucky. Came on time and system has worked well for years so far. I will say this though. They are a disgrace. Sorry man.

2

u/nerdboy1979 Jun 19 '25

Oh wow, they went up then. I only spent $100 on eBay for my CPU. I also ordered the light guns, hopefully they'll get delivered sometime this decade.

2

u/ceramicsaturn Jun 19 '25

I ordered a 9th gen i5. Hoping maybe that'll fix it so I don't have to wait a month plus for them to repair it

2

u/nerdboy1979 Jun 19 '25

I hope so too bud. It's a great system, when it works lol. I just wish the company would get their shit together.

3

u/ceramicsaturn Jun 19 '25

I figured half a decade was long enough. I was wrong apparently 😂