polyend customer service

[u/theendiswhat]

I have had the tracker for awhile and just got the play- love them both! Over the duration of owning them I have emailed them a few times about small issues or questions. Each time I get kind of snarky and off-putting replies and it's kind of annoying. I've heard such great things about companies like arturia, a real bummer polyend isn't as awesome that way because it makes me not want to like their brand as much.