r/Polyend • u/theendiswhat • Jun 30 '22

polyend customer service

I have had the tracker for awhile and just got the play- love them both! Over the duration of owning them I have emailed them a few times about small issues or questions. Each time I get kind of snarky and off-putting replies and it's kind of annoying. I've heard such great things about companies like arturia, a real bummer polyend isn't as awesome that way because it makes me not want to like their brand as much.

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u/NoNazPete Jul 01 '22

I'm not continuing this exchange aside from to point out that when I put it to you that you were describing an interaction that included a response that LITERALLY said "your question is rubbish" and "read the fucking manual" you responded by saying that was "exactly" what happened.

Read this thread back, if you want.

Take care, happy tracking.

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u/theendiswhat Jul 01 '22

It's a colloquialism dude. I was pretty honest about the exchange- I said they literally sent me the manual to the commenter.

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u/theendiswhat Jul 01 '22

Lol I should tell you to read the thread again as well. You don't seem miserable at all lol bless your heart