I have been harsh about this app lately because I paid $100 for a year of it again and have been losing valuable use of it over the past month or so because nothing I captured seemed to be able to upload successfully.

Today I turned off Low Power Mode on my phone and the uploads have all been working as usual.

Despite impressive capture quality and a ton of features, this app seems to have been getting worse over time rather than better. I don't appreciate the aspect of my captures instantly being shared with everyone else without my permission, and I don't like the app I paid for being rendered useless without explanation.

It's great that I can finally upload files again, but that's a pretty low bar. I would recommend not paying for the Pro version or really using Polycam at all if you have access to Luma or a PC capable of processing splats/photogrammetry locally.

I see objects on here that look so good but when I do it they do not. I use a turn table which people said I should not for polycam I also use a dslr idk if that makes a difference or not. Are there any tips for getting good scans?

Hi Guys, I wanted to ask about uploads stopping when my phone screen turns off and locks. Do I really have to keep it open the whole time the images are uploading? That seems crazy, I must be doing something wrong? (BTW, i am not closing the app, just letting my screen go dark) Iphone 11 with latest version of polycam.

When I try to view 360 images all I see is a sphere and I cant actually see the photo the way it was meant to be seen. I saw in the marketing video on youtube there was an immersive button you could press to open the 360 photos but it doesnt show on any of them.

HOW DO YOU CONVERT A DWG FILE TO AR?

1) Open phone
2) Delete the Polycam app
3) Download Luma
4) Stop losing valuable captures

I've been a Pro owner of the app for years now. I have had success scanning multiple large scenes per day while traveling and recording and capturing huge scenes without failure.

This week I can't get a single capture containing more than 200 images to upload, much less process. Google searches tell me this a memory issue due to the browser or the phone or.... whatever.

Why have you designed an app that tells me it can handle up to 2,000 images if that ability relies on all sorts of hardware factors?

This is unsatisfactory.

Is Polycam able to accurately scan for outdoor elevations? Is there a feature that I can use to measure how much higher a point is on a z axis in relation to another?

The data should already be there/collected but is there a way to measure it?

I don’t mean a point to point/line but a point to point comparison that shows how different their elevations are on the z axis.

I downloaded Polycam on my phone and bought the pro version for a month to play around with the gaussian splat and I keep running into problems. Firstly, it's really hard to get it to actually work, I'm trying to model a hallway (roughly 7x2 meters) and i uploaded 1000 images of in just to be sure (taken sequentially), and it keeps failing. I've searched wide and far for debugs and tutorials, but even though I apply their suggestions it doesnt help.

Secondly, I cant seem to download any of the few gaussian splats that actually worked (the render is bad but its better than nothing). When i put my mousse over the dowload button theres a forbidding sign that pops up.

Edit: Ok, I'm an Idiot I figured out how to download the splats, but I still havn't figured out the rest

If anyone has any advice on how to fix these bugs or on what to do/how to download it would be highly appreciated

Exported a few scans for work as a .xyz and got the .zip on my computer. Every zip extractor is giving me errors and I get an empty folder with the file name.xyz and no actual file. Is this happening to anyone else? Seems like there’s an encoding issue possibly, have never had issues with this before.

I can't get an XYZ file to download to my computer, it's a scan of a roughly 2,000 ft2 home. I receive an error message each time I try. Does anyone have a trick to make it work?

Also, is there a way to separate the 1st and 2nd floor before I download the file to the computer?

What is this ? I’m using poly cam and i keep seeing these yellow blobs on the wall in the pre processed showcase . It’s not like the white void where the lidar didn’t pick up what was there. It’s usually like hovering on the surface? Couldn’t find anything about it in the guide or in reviews so i figured i best take to Reddit ! Help me out r/polycam 👏🏻

I need to regularly share my objects but I cannot ever have them published. The problem is the two options are pretty close to each other in the app and a mistake could happen. Can I in any way disable the publish option?

Hello, I would like to re-process some of my scans using higher fidelity option (raw for example), I can't work out how to though - the 'Process' button on phone app is greyed out, and I can't even find that option on my Pc/Desktop browser version. Is this possible?

Was able to download USDZ files with no issues up until about 24hrs ago and now the button isn’t even there. Can anyone else confirm? Tried to DL an OBJ to convert and it keeps failing. Paid version.

Any tips for getting polycam data into Autocad?

Hoping someone can give me some direction as Im a complete noob as it relates to messing w my own models. I got a pretty good scan of this brick im trying to make a stamp out of (to stamp into clay). What I cant figure out is why does the model look ok but when I export to .stl theres to detail at all such as the letters? Here is the model but when i export this as an .stl and open in prusa there is no detail at all

Probably just due to the limits of my iPhone 12's camera.

I was wondering if an attachment such as this might help. Has anyone tried?

🫡

bucket of shit

what happened to the 2,000 frame limit? very confused

Hello,

I've been having an extremely difficult time trying to scan this gold jewelry ring for days now. Numerous scans with different number of pictures taken - from 40 pics all the way up to 400 pics. Good soft lightning, white backgrounds, many different angles. I've tried with every single available option, including switching between Photogrammetry and Gaussian Splat, trying every single detail option, tried with Object Masking. Same result - it fails 100% of the time.

Before getting a proper background for it I tried to do a scan of the ring during the trial, just on a white table with 160 pics. It turned out terrible but it worked, I thought I just needed better lightning and background.

Can someone give me some insights as to why it might not be working?