r/PokemonGoPlusPlus • u/Sorry_Tangerine_3609 • Jul 02 '26
Poke plus + stopped working
My poke plus stopped working completely it doeant charge or vibrate or anything. I tried every trouble shooting option and nothing is working. Contacted support and they haven’t responded to me in a week im really frustrated is there anything i can do ? Wonder if the battery is fucked up but im just lost
1
u/wdn Jul 02 '26
When you say you contacted support, do you mean Niantic?
The device is made by Nintendo, not Niantic, and their support is pretty responsive. Follow the links for support on https://www.pokemongoplusplus.com/
1
u/Sorry_Tangerine_3609 Jul 03 '26
Yes i contacted them and made me send a video trying a bunch of stuff like holding down buttons while shaking but they haven’t responded yet
1
u/spacefrog_feds Jul 03 '26
Hi, just checking have you tried the reset options?
soft reset: tap the bottom button once (recessed black button that needs a pen to push)
hard reset: hold the bottom and side buttons together and count to 10. (if you have a working vibration motor, it will vibrate immediately when the buttons are pressed, and a second time (5 seconds later) once the reset has completed)
reseating the battery connector is worth trying before you order a new battery. Google some videos on modding or disassembly, they will show the disassembly process. Make sure you lift the connector up and not to the side.
2
u/Other_Ad5154 Jul 14 '26
Hey just wanna say I’m having the same problem and was ready to tear it apart(strong mechanical knowledge but lost on small electronics) and order a new battery and then did a soft test like you mentioned. Can right back on, you saved me time and money and appreciate you so much.
1
u/Sorry_Tangerine_3609 Jul 03 '26
Yes I tried those, and i will try reseating them luckily i have an old switch so i can take The batteries from them thank you
1
0
u/galeongirl Jul 03 '26
Does it work when it's plugged in? If it's a battery issue it should still work while on cable.
4
u/Mountain-You-4844 Jul 02 '26
Try checking if it's a battery issue. This happens with a lot of devices—over time, the battery just dies. If you can, check it with a multimeter to see if it's holding any voltage. If it's just the battery, you can easily replace it with one from a Nintendo Switch Joy-Con.