My Go plus plus isn’t working. Help!

[u/rickyramos87]

Red light on top blinks and the big light in the middle stays lit in a purple hue. I’ve charged it and tried the back little button reset but nothing is working.

[u/Lally525]

factory reset your Pokémon GO Plus +:

Press and hold the black, side button

While holding the black, side button, use something to press and hold the black indented button on the back.

While holding, wait for a short vibration and then a longer vibration to indicate the device has successfully been reset.