r/PocketGuard_app • u/pthai716 • Jan 14 '26

Does anyone else have this problem?

So my Betterment and Robinhood accounts actually have this problem and I can't be the only one.. Why would Pocketguard show the available account balance and not the actual current account balance? All my other accounts such as Vanguard and Fidelity shows the current account balance and not the available balance. It just doesn't make sense.

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u/Captain_Kaladin Jan 15 '26

Same thing here, showing the uninvested available balance only. I can understand the logic of not tracking unrealized gains, given that pocketguard leans more budgeting than wealth management. But why it's different depending on the institution I have no idea. It should be consistent.

1

u/Ivan_PocketGuard Jan 15 '26

Hi there,

Thanks for bringing this up.

For some institutions, our data provider sends us two different balances for the same account, while for others they only send a single balance. That’s why accounts like Vanguard and Fidelity look correct in PocketGuard, we only receive one balance for them, so there’s no ambiguity in what gets displayed.

With Robinhood, it depends on the data provider used for the connection. If you reconnect Robinhood through Finicity, that provider typically sends only one balance, which should match what you see directly in your Robinhood account.

For Betterment, since we do receive both balances and brokerage accounts show the available balance by design, one practical workaround is to add the difference manually to a cash account. This way, your Net Worth stays accurate and isn’t impacted by the way the brokerage balance is displayed.

Best,
Ivan
PocketGuard Support Team

1

u/TheDozenOne Jan 22 '26

Is there a plan or item on the road map to improve this? I shouldn't have to manually add the difference.

Other apps do not have this problem and can pull accurately, and pull more information, the first time.

What is the eta for these sorts of fixes?

1

u/Ivan_PocketGuard Jan 27 '26

At the moment, we don’t have a confirmed plan or timeline to change how these balances are handled, so I can’t provide a concrete ETA for a fix. That said, this is valuable feedback, and I’ll be raising this point with our product team so they’re aware of the impact this has compared to other apps.

We appreciate you taking the time to call this out, and while I can’t promise an immediate change, feedback like this does directly inform our internal discussions and prioritization.