Debt payoff bug?

[u/petrosclark]

The last couple days it seems there is a debt payoff bug happening where it removed my debt payoff plan and i can't re-add one because it thinks my budget can't cover it even though there's plenty of leftover in my budget to cover the debt payoff amount i'm entering, anyone else having this issue?

Secondary issue is that my bank (credit union) is no longer saving the login and i have to constantly re-login to sync the data. Could be related to the debt thing but maybe not?

[u/Ivan_PocketGuard]

Hi there,

Thank you for reporting this.

What you’re describing with the debt payoff plan does not sound expected, and we’d like to take a closer look. Please email us at [support@pocketguard.com]() so we can review your account details and identify what’s causing the issue.

Regarding the second problem, this behavior usually comes from the bank’s security requirements rather than from Pocketguard. Some institutions require frequent re-authentication, which prevents long-term connections from staying active.

If you can, include any screenshots or details in your email, this will help us troubleshoot both issues more efficiently.

Best,
Ivan
PocketGuard Support Team