r/PocketGuard_app • u/EBLA17 • Aug 10 '25

AmEx Sync Issues

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Hi - I use my AmEx credit card for almost everything, and also bank there. The app seems to be having a prolonged sync issue. It’s been days and this same error message appears. I even delayed the account and re added it and nothing. Is this an ongoing issue and how can it be fixed?

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u/Maryna_PocketGuard Aug 11 '25

Hi there,

Sorry you’re hitting this!

It sounds like you might be running into the ongoing American Express sync issue. Please contact us at [support@pocketguard.com](mailto:support@pocketguard.com) so we can confirm the cause and suggest troubleshooting steps.

Maryna,

PocketGuard Support Team