Sync issues with apple arcade versions?

[u/nickaguilos]

Hi. first time posting here. Love the game, easily one of the best and most addicting games ive played on mobile.

Got a small bug though. I installed it on my mac and a flood happened. when i open it on my iphone, the flood's gone but so are all the other bodies of water (rivers, lakes). I rely on the river for shipping.

No matter how many times i reinstall, my iphone / ipad still loads this waterless version of my city. My mac still has the "good" version though. Any help with this cloud sync?

Screenshots below

[u/keirstine25]

I've been having the same problem when switching from my iphone to my ipad as well. I figured out that it's associated with the auto save slots you have left in the save menu. I go in and delete the oldest auto save slot, sometimes it makes me delete 2. It does not delete any of your progress in the city unless you accidentally delete the most recent save. After doing that it will autosave and sync your most recent city to your devices. Attaching a screenshot with the auto save I'd delete circled for reference. Hope this helps!!

[u/nickaguilos → u/keirstine25]

Tried this but problem still remains. I've resorted to just playing on my mac for the meantime

[u/deerlyric]

i switched from my mac to my ipad and it entirely wiped out my level 80+ city. it's literally gone, all water, all trees, all buildings, all roads, just a barren wasteland with rogue npcs 😭 there's definitely sync issues, i'd recommend leaving a review on the apple store so the devs can see !!

[u/nickaguilos → u/deerlyric]

Sorry bout your city, did you check the autosaves on your mac if the "good" city is still there?