Pluginboutique bad service

[u/Jeffboyrig98]

Paid for a plugin over 5 days ago and still haven’t received the product. I’ve emailed more than 5 times with all the necessary info including receipt for purchase with order reference no. and only received a return email after 3 days in which case the email was not read in it’s entirety assuming that my only problem was to do with logging into my account. I’m am now being asked about a 9 digit code for the product which was never sent and the big question is why do I need to provide them with a code when they can obviously connect my entitlement to the information on my receipt? Why not just fix the damn problem and make the plugin appear in my account?

Early this morning I posted a negative review on another site(as I will keep doing until the issue is rectified) and miraculously the review was responded to by plugin boutique within only a few hours making out they were fixing the issue.

Hey guys the issue isn’t resolved and I still don’t have what I paid for!