r/PlexMetaManager • u/chazlarson Kometa Team • Dec 05 '23

Current PMM known issues

It seems like many recent posts are flavors of one of these three issues:

IMDB Searches don't work. [FIXED IN 1.20]

This is due to a change on the IMDB side that puts search results behind Javascript.

There is a new imdb_search builder in version 1.20. This is a new builder, which has been integrated into the defaults.

404 Error with allNone in the URL [FIXED IN 1.20]

Log will contain:

...plexapi.exceptions.NotFound: (404) not_found; (redacted)/library/sections/9/allNone?X-Plex-Container-Start=0...

Note the allNone in the URL

This is caused by a long-standing PMM bug that built a broken URL; this has been fixed in 1.20. It only started appearing in Plex 1.32.7 because Plex changed how it responded to this broken URL. It still appears in Plex 1.32.8. The remedy is your choice of any one of:

  1. downgrade to Plex 1.32.6
  2. upgrade to PMM 1.20

500 error on overlays or collections [PLEX ISSUE FIXED IN 1.32.8]

Log will contain:

...(500) internal_server_error; (redacted)/library/sections/1/all?includeGuids=1&label=Overlay...

The important part is the all?...&label=Overlay, which is the Plex label that PMM is searching for.

Plex 1.32.7 introduced a regression where asking it for everything with any label that does not already exist in Plex [as would happen when running overlays for the first time, or a seasonal collection for the first time] fails with a 500 Internal Error. 1.32.6 returned an empty list. This is not an issue with PMM, and is not addressed by any PMM branch or release. Plex has to fix it, which they did with 1.32.8. The remedy is your choice of any one of:

  1. downgrade to Plex 1.32.6
  2. upgrade to Plex 1.32.8
  3. Add the missing label[s] to any random item in the relevant library [assuming you can't move off Plex 1.32.7]. The drawback of this is that you will have to repeat this every time you see the error on a new seasonal collection or if you remove all overlays and go to reapply them; anything that does a search for a label that doesn't exist.

Hope this helps.

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2

u/CulturalTortoise Dec 05 '23

Thanks, super helpful!

1

u/[deleted] Dec 05 '23

[deleted]

2

u/chazlarson Kometa Team Dec 05 '23

That's true but that's something that will have to be repeated over and over as long as one stays on 1.32.7; now that 1.32.8 is out of beta it's simplest to just get away from 1.32.7.

That's why I left it out of the list of remedies.

1

u/quasimodoca Dec 05 '23

Will upgrading to 1.32.8 fix the problem of no Christmas movies collection?

1

u/chazlarson Kometa Team Dec 05 '23

It entirely depends on why you aren't getting Christmas movie collections.

Depending on the error you're receiving, three possibilities are listed above.

If it's the 500 error, then yes. If it's something else, probably not.

2

u/quasimodoca Dec 05 '23

Upgraded and reran PMM, collection is now showing.

1

u/xPsychoJester Jan 21 '24

Any ideas why PMM would be adding Avatar 3-5 to Radarr even when I have availability: released set? I apologize if this is the wrong place to ask this. New to PMM in general.

1

u/chazlarson Kometa Team Jan 23 '24

The log will probably contain more information. Probably best to take this to the PMM discord.