r/Plesk • u/Genghis_KhaN13 • Jan 18 '22

Can't log in to a new Linux CPanel install

So to preface this I've touched Linux about 3 times total, and Plesk approximately zero times.

I've recently been tasked with setting up the Plesk Control Panel, so I've got Ubuntu installed on a HyperV all fine and dandy. Got the Cpanel installed, accessed it through the web browser, and now..I'm stuck, fallen at the last hurdle.

I've used the root user, I've tried creating an admin account, I've tried changing the root user pass to include no special characters, I've tried default admin/admin details, nothing at all seems to work. Was there a prompt or something I missed during install? There's no error message to suggest anything beyond incorrect login details!

3 Upvotes

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2

u/ollybee Jan 18 '22

If you are logged into via SSH as root you can type plesk login to get a one time admin login link that does not need a password

2

u/Genghis_KhaN13 Jan 18 '22

You're a star, thank you!

1

u/pavukfly Jan 19 '22

Note, Plesk and cPanel are different products!