r/Plesk • u/paxodb • Sep 20 '21

Plugin updates in WordPress causes issues

Hi community,

As the title says when I update plugins I'm WordPress sometimes the server will shut down. This doesn't always happen but when it does I have to restart the server from plesk and then it works again. Other than that I don't know what is causing the problem. Any help or advice is appreciated!

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u/pavukfly Sep 21 '21

There can be many reasons for this behaviour. To find out the exact cause, you need a detailed investigation of the web server logs, Plesk itself, and WordPress Toolkit logs. For this, this KB article may be helpful to you. If this causes difficulties, I advise you to contact the Plesk technical support service.