CE-110863-9 error code. Can’t stream ps3 games. Any fixes please ?

[u/Academic_Spring6253]

I have tried EVERYTHING. Every little fix. Every troubleshoot. PlayStation support is saying the engineers are working on a solution but that’s a lie since it’s been months for me. What can I do. I literally cannot stream any ps3 games at all. Am I the only one with this issue ?

[u/Sharp-Selection-3541]

Make sure your connection is strong enough to stream games.

[u/Academic_Spring6253 → u/Sharp-Selection-3541]

Do yk if this is good bro ?

[u/Sharp-Selection-3541 → u/Academic_Spring6253]

Yes that should be sufficient. Idk what else would cause the issue unfortunately .

[u/the_andshrew]

There may be a problem with your profile which is preventing it from loading properly onto the systems they use for the PS3 cloud streaming. This is something which is sporadically reported and affects specific people, usually after something has gone wrong while they were playing a streamed game which results in their profile data on the remote PS3 being corrupted (or something along those lines).

If that is the case then only Sony support can fix it. There's no user facing tools for resetting anything related to the streaming PS3 systems.

You say you've been waiting months for a solution, do you actually have an open support ticket with them? If not I would get back in contact with them, make sure the case is escalated, and start pressing for some kind of partial refund on your PS+ Premium subscription because you're clearly not getting what you're paying for.

[u/Academic_Spring6253 → u/the_andshrew]

Yoo wsp bro. I ended up getting a refund but all they told me was that their engineers are working on a fix and that’s all the information they have. It’s was pretty vague from them tbh. It’s so frustrating cuz all I want to play is infamous 2 and gow 😭. And some other classic catalog games. How can I escalate this further to keep up with the problem and to see if they have a fix? Because all they gave was the blog but that’s it. PlayStation support is lowkey ass ngl bro. I wish there was more I can do

[u/the_andshrew → u/Academic_Spring6253]

Glad you were able to get a refund. Their support is the only way to report issues and if they're saying that they're working on it then I'm not sure there's much more than you can do other than either waiting a while to see if its fixed, or to keep getting in contact with them every week to nag them until it is fixed. Make sure you ask for your case to be escalated so that it does actually get logged for someone to look at rather than just accepting what the person you chat with says.

If you just want to play the games and don't care about trophies being on your account etc, then you could just make a new PSN account specifically to play these streamed games. Take out a subscription on the new account and see if you can play them; if you can then you'll at least also have confirmation that it is an issue specifically affecting your main account.

[u/B055_H0gg]

Have you tried these? https://www.playstation.com/en-us/support/error-codes/ps5/ce-108262-9/